GoDaddy DNS Setup - ClickSpot Docs

GoDaddy DNS Setup

Follow these steps to connect your custom domain to ClickSpot using GoDaddy DNS.

Before You Start

Make sure you have:

  • Added your domain to ClickSpot (go to Domains in your workspace and click Add Domain)
  • Your ClickSpot verification token (shown after you add the domain)
  • Access to your GoDaddy account

Step 1: Open GoDaddy DNS Settings

  1. Log in to account.godaddy.com/products
  2. Find your domain in the list and click DNS (or click the three dots menu → Manage DNS)

You'll see a page titled "DNS Management" with a list of your current records. This is where you'll add the new records.

Step 2: Add the CNAME Record

This record points your subdomain to ClickSpot's servers.

  1. Scroll down to the Records section
  2. Click Add (or Add New Record)
  3. Fill in the fields:
FieldValue
TypeSelect CNAME
NameYour subdomain (e.g., links or go)
Valuer.clickspot.io
TTL1 Hour (or lowest available)

Tip: GoDaddy may automatically add a period at the end of the value (like r.clickspot.io.). This is normal and won't cause issues.

  1. Click Save

Step 3: Add the TXT Record

This record proves you own the domain.

  1. Click Add again
  2. Fill in the fields:
FieldValue
TypeSelect TXT
Name_clickspot-verify.YOUR_SUBDOMAIN
(e.g., _clickspot-verify.links)
Valueclickspot-verify=YOUR_TOKEN
(copy the exact value from ClickSpot)
TTL1 Hour
  1. Click Save

Step 4: Wait for Propagation

GoDaddy DNS changes typically take 15-30 minutes to propagate, but can occasionally take longer.

You can check if your records are live using dnschecker.org:

  1. Enter your full subdomain (e.g., links.yourcompany.com)
  2. Select "CNAME" from the dropdown
  3. Click "Search" — you should see r.clickspot.io in the results

Step 5: Verify in ClickSpot

  1. Go back to your ClickSpot workspace
  2. Navigate to Domains
  3. Click the Verify button next to your domain

If everything is set up correctly, your domain will show as "Verified".

Troubleshooting

"DNS records not found"

  • Wait longer — GoDaddy can take up to 30 minutes; try again in 15 minutes
  • Check the Name field — Enter just the subdomain (e.g., links), not the full domain
  • Check for typos — Make sure the CNAME value is exactly r.clickspot.io

"Verification failed"

  • Remove conflicting records — If there's an existing A record with the same name, delete it first
  • Check the TXT record — The name must start with _clickspot-verify.

Can't Find DNS Settings

GoDaddy has multiple interfaces. Try these paths:

  • Main path: My Products → Domain → DNS
  • Alternative: My Products → click domain → Manage → DNS Management
  • Direct link:dcc.godaddy.com/manage

Using GoDaddy with Cloudflare?

If your nameservers point to Cloudflare (not GoDaddy), your DNS is managed at Cloudflare instead. Follow the Cloudflare guide.

To check: In GoDaddy, go to Domain Settings → Nameservers. If you see *.cloudflare.com, use the Cloudflare guide.

Still Having Issues?

Email [email protected] with:

  • Your domain name
  • A screenshot of your GoDaddy DNS records page
  • The error message you're seeing (if any)

We typically respond within 24 hours and can help diagnose the issue.

Related Guides